At Box & Beyond Movers and Cargo Packaging Services LLC (“Box & Beyond”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Phone number
- Email address
- Pickup and delivery addresses
- Payment details (where applicable)
b. Service Information
- Details related to your move (inventory, preferences, special instructions)
- Booking history
- Communication records (calls, WhatsApp, emails)
c. Technical Data
- IP address
- Browser type
- Device information
- Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
- Provide and manage our services (packing, moving, storage, concierge services)
- Process bookings and payments
- Communicate with you regarding your service
- Improve our operations, customer experience, and service quality
- Send service updates, offers, or promotions (only if you opt in)
- Ensure safety, fraud prevention, and legal compliance
3. Sharing of Information
We do not sell your personal data.
We may share your information with:
- Service partners & subcontractors (only as required to deliver your service)
- Payment providers (for secure transaction processing)
- Government authorities (if required by UAE law)
All third parties are required to handle your data securely and only for the intended purpose.
4. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure servers and encryption practices
- Restricted access to sensitive information
- Internal data protection protocols
However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, and regulatory requirements
6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise your rights, contact us at: contactus@boxandbeyond.ae
7. Cookies & Tracking Technologies
Our website may use cookies to:
- Enhance user experience
- Analyze website traffic
- Improve marketing efforts
You can control cookie settings through your browser.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Box & Beyond Movers and Cargo Packaging Services LLC
Email: contact@boxandbeyond.ae
Phone: +971 55 710 3517